저희에게 연락해 주시면 자세히 안내해 드리겠습니다.

Get in Touch & Let Us Know

Customer Center

고객센터

Consultation

FAQ

Announcement

Frequently Asked Question

자주하는 질문

When the weather gets cold, the DOOR does not open easily. Is this normal?

Yes, this is completely normal. Automotive gas springs rely on compressed nitrogen gas to generate lifting force, and when temperatures drop, the gas contracts according to basic laws of physics. This pressure drop, typically around 3.5% for every 10°F drop in temperature, combined with colder, thicker lubricating oil, significantly reduces the strut's lifting force and causes the door or tailgate to feel heavier and harder to open in winter.

Yes, this is completely normal. The swishing sound is caused by hydraulic damping oil flowing through tiny valves inside the gas spring to control the door's opening speed and prevent it from slamming. As long as the spring opens smoothly and there is no oil leaking from the rod, this sound simply indicates that the internal hydraulic system is working properly.

Yes, this is completely normal. When a gas spring stays idle for a long period, the internal oil settles at the bottom and the rubber seals can slightly dry out, causing friction noise on the first stroke. Operating the gas spring 2 to 3 times recirculates the oil, re-lubricates the seals, and redistributes the internal fluid, which naturally eliminates the noise.

To maximize the lifespan of an automotive gas spring, keep the piston rod clean and free from dirt, paint, scratches, or harsh chemical sprays that can damage the internal rubber seal. Additionally, install the strut with the rod facing downward when closed so the internal oil keeps the seals constantly lubricated, and operate the door occasionally to prevent the seals from drying out.

Yes, individual brackets and ball joints are typically sold separately as replacement hardware or mounting accessories. Most manufacturers and retailers offer end fittings, ball studs, and mounting brackets individually so you can easily replace worn parts or customize your installation without buying a whole new gas spring assembly.

Cold weather causes the nitrogen gas inside the strut to contract, which reduces its internal pressure and overall lifting force. At the same time, low temperatures cause the internal oil to thicken and the rubber seals to stiffen, creating extra resistance that makes the door feel noticeably heavier to open.

That sound is simply the internal hydraulic oil and compressed gas passing through small valves inside the cylinder to control and cushion the movement. As the strut extends, this fluid flow regulates the speed so the door opens smoothly instead of slamming, confirming that the internal damping mechanism is working as designed.

When a gas spring sits unused for a long time, the internal oil and gas separate and settle at the bottom of the cylinder. Operating it two or three times mixes the fluid with the nitrogen gas and recirculates the oil back through the control valves, properly lubricating the seals and silencing the initial flow sound.

To extend the lifespan of your gas spring, make sure to install it with the rod pointing downward in the closed position so the internal oil keeps the seals continuously lubricated. You should also keep the exposed piston rod clean from dirt, paint, and scratches, while avoiding harsh chemicals or side-loading forces that could damage the pressure seal.

Brackets, ball joints, and end fittings can be purchased separately as individual replacement hardware or custom mounting accessories. Buying these components individually allows you to easily replace a single worn fitting or adapt the gas spring to a new mounting point without needing to replace the entire strut assembly.

Scroll to Top